An Open Apology to Nicole Kidman from American Airlines Flight Attendants

Dear Ms. Kidman

As flight attendants with American Airlines, we would like to personally apologize to you for the behavior displayed by our union president, Laura Glading, this past week. Ms. Glading’s attack on your character as a contract spokesperson for Etihad Airways is unwarranted and unjustified.

Please know Ms. Kidman that this media mishap has little to do with you as a spokesperson and everything to do with the fact that American Airlines, Delta Airlines and United  Airlines (the “Big Three'”) are asking the United States government to amend the “Open Skies” agreement in an effort to limit Etihad Airways, Qatar Airways and Emirates’ (the “Gulf airlines”) access to the U.S. Market. As you may have read, the Big Three allege that the Gulf airlines have an unfair advantage because of government subsidies. This rift is now exacerbated by the Gulf airlines’ allegations that the Big Three (1) use bankruptcy as a means of dumping employee obligations on taxpayers, (2) accept government bailouts to shore up the bottom line, (3) accept state fuel tax exemptions, and (4) accept interest-free loans to further expand. The question the media is asking now is how the Gulf airlines’ subsidies are different than those of the Big Three. It’s like the pot calling the kettle charcoal-gray.

Where this all ties together, Ms. Kidman, is the fact that flight attendants at American recently rejected a post-bankruptcy contract after it was discovered that the agreement was negotiated at a secret dinner meeting hosted by Laura Glading’s cousin, Tom Weir, who just so happened to be a senior executive with U.S. Airways and now American Airlines Group. Yes, rather than negotiating with Tom Horton, the CEO of American Airlines, Ms. Glading was secretly negotiating with Doug Parker, the CEO of U.S. Airways (a non-employer), knowing full-well that the CEOs of both airlines were in the midst of merger talks already. When flight attendants failed to ratify their latest contract by 16 votes, Ms. Glading allowed Mr. Parker to force the agreement on the flight attendants anyway. This has left flight attendants with just two options: suck it up and live with it, or find a lawyer who will challenge it in court. Flight attendants did ask the Department of Justice, the National Mediation Board and the National Labor Relations Board to look into it, but all three were uninterested.

Former AMR Chairman Tom Horton Upon Learning that He was Going to be "Ousted" with $36 million.
Former AMR Chairman Tom Horton Upon Learning that He was Going to be “Ousted” with $36 million.

It’s important to state here that this is the second contract in eleven years that has been forced on the flight attendants at American against their NO vote. For Laura Glading to suggest that Gulf airline employees have no “voice” because they don’t have labor unions is hypocritical when you consider that a NO vote means YES here at American under the union representation of the Association of Professional Flight Attendants (APFA).

In summary, what we have now, Ms. Kidman, is a lame-duck president who is grasping at straws in an effort to rebuild her image so as to prepare herself for a post-APFA career come 2016. What Ms. Glading is doing is using union resources (the union’s PR firm, O’Neill and Associates) to create media rhetoric that will boost her image and hopefully open up some opportunities before she leaves office. Given the shenanigans surrounding Ms. Glading’s failed labor agreement, her options within the labor movement are limited at best. Her attack on you is aimed solely at opening doors in Washington and has little to do with the rights of flight attendants employed by foreign carriers.

We hope you can accept our apology.

APFA President Laura Glading Leading the Charge on the U.S. Bankruptcy Court Where the Battle to Dump Employee Obligations on Taxpayers Took Place
APFA President Laura Glading Leading the Charge on the U.S. Bankruptcy Court Where the Battle to Dump Employee Obligations on Taxpayers Took Place.
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93 thoughts on “An Open Apology to Nicole Kidman from American Airlines Flight Attendants

  1. his is Linda Celestino, Vice President Guest Services, Etihad Airways, the executive who offered APFA President Laura Glading a “personal invitation to … visit [Etihad’s] facilities, meet [their] employees, and see firsthand the Etihad … environment and culture.”

    This interview with Ms. Celestino is from her 2012 election as President of the Airline Passenger Experience Association (APEX), a “network of the world’s leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience.” Brian Richardson, Vice President for American Airlines sits on the Board.

    From the looks of this video, it would be wise for Ms. Glading to do a little homework before she meets with Ms. Celestino. Clearly this executive is no corporate pushover.

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  2. This is Linda Celestino, Vice President Guest Services, Etihad Airways, the executive who offered APFA President Laura Glading a “personal invitation to … visit [Etihad’s] facilities, meet [their] employees, and see firsthand the Etihad … environment and culture.”

    This interview with Ms. Celestino is from her 2012 election as President of the Airline Passenger Experience Association (APEX), a “network of the world’s leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience.” Brian Richardson, Vice President for American Airlines sits on the Board.

    From the looks of this video, it would be wise for Ms. Glading to do a little homework before she meets with Ms. Celestino. Clearly this executive is no corporate pushover.

    http://connect.apex.aero

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    A Marie Nunez Plevritis I can’t even imagine The “junk yard dog” standing next to Ms Celestino. Omg!!!
    Like · Reply · 17 hrs

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    1. Glading does not speak for me. However this has less to do with Ms. Kidman and more to do with the fact that Laura was essentially saying out loud what Doug Parker could not. The irony of her concern for Ethiad Flight Attendants is palpable. She need look no further than her own “Association” to see Flight Attendants being grossly mistreated.

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  3. Miss Kidman,
    I am thoroughly embarrassed by the actions of our egomaniacal president.
    Please accept my personal apology.
    Christopher Piracci

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  4. Sorry flight attendants. Unless somehow she was an appointee, you guys elected her and as we all know “elections have consequences”! FYI, the damage is done and keeping the issue alive only serves Ms. Glading better. Your case is made but Ms Kidmans reputation is unfortunately irretrievably damaged. Suggest you support her by attending her next movie!

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  5. Laura Glading’s agenda once again is carried out on other people’s expense. She does not represent the majority of the fa’s at APFA, and most certainly not me. She only serves herself and seeking for political gain. If she would care an ounce about flight attendants, it would show in the 7 years she has been a president of the union. Instead of protecting flight attendants, she managed to restrict and hand back the company the major work rules, flexibility, job benefits, and money that people fought 40 years to achieve! I hope no one takes her seriously, and everyone sees her letter as the political stunt that it is.

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    1. Vote her out!!! Even self serving President’s of unions have to go.
      We have another issue – and that is the mega corporate takeover of our skies by the American
      carriers who have not only harmed flight attendants but have harmed travel agencies and the
      traveling public. It is unfortunate that the government entities that should be prosecuting under anti trust and for other activities to limit our benefits, amount of money we earn and working conditions have somehow dissipated into the blue.
      Nicole Kidman received the backlash of a self serving individual who is no longer effective in any way.
      VOTE GLADING OUT NOW.

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    2. Sara…..you are always spot on. Indeed, nothing good has come from Ms. Glading’s tenure. The more she makes a fool of herself, the more management loves her.

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  6. I have known Ms Glading for 26 years. She is a venal, self-serving person. I did not vote for her to represent me at work, and she most certainly does not represent me or my opinions of Nicole Kidman. On our behalf she accepted a concessionary contract *that was rejected by us in a vote!*. It slashed our pay by increasing our medical contributions, removing important work safety rules, and destroying our retirement. It also created a 6 figure slush fund for herself and the rest of the Union officers. I am not surprised that she is continuing to find new ways to do horrible things “on our behalf”.

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  7. Laura Glading speaks for herself and definitely NOT me.
    Glading needs to mind the business of the 25,000 flight attendants she is suppose to represent and keep her nose out of others business !

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  8. My apologies to Ms. Kidman. Laura Blading has NEVER had my interests in mind. She has never and will never do anything for me.

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  9. Laura Glading does not speak for me. Apologies. She is a limited uniquely selfish character that is merely looking for publicity at your expense. Laura’s attack on you is so outrageous it could be considered funny if it was not such an offensive personal attack. Her record of union leadership mocks the entire union movement. She is only trying to divert attention from her huge corrupt behavior and feather her bed and profile at your expense. She is leaving office as one of our union’s most concessionary, deceitful, self promoting, and self enriching leaders in our small union’s history. She is simply attempting to increase her profile in order to become a lobbyist or paid spokesperson in our industry. Please understand that the attack was an insult to our own suffering, and one person’s agenda.

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  10. Laura Glading does not speak for me. She is nothing more then a self serving tirent, a embarrassment to the APFA members she so poorly represents & so quickly sells down the river time and time again!

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  11. Wtf!!! Why is one idiot saying something and the press says American Airlines flight attendants?? She does not speak for us !! She is a glory hound nothing more! Ignore her move on she’s nothing miss Kidman just brush her away like lint off your blouse

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  12. Ms. Glading does not speak for me and many others. Her only focus should be the 25,000+ members of American Airlines and APFA. Her tenure has taken us back 40 years and destroyed our benefits and working conditions. Nothing good has come from her tenure. She endorses and promotes a hostile, retaliatory, misogynistic and chauvinistic work environment. Her attack against Ms. Kidman and Etihad is to divert attention away from her failings and misrepresentations. I have never agreed with Ms. Glading’s politics and lack of leadership. Etihad is a 6 star carrier with exceptional staff and impeccable service. Their employees electively choose to work there. That is their choice. The reply from Etihad was exceptionally tolerant and dignified. I am appalled and embarrassed that Ms. Glading did not exercise proper restraint and diplomacy. She owes Etihad and Ms. Kidman a written apology. Wishing you all the best in your future endeavors.

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  13. Laura Glading does not speak for me, and has zero respect for the majority of our members, She has a personal agenda, and operates accordingly, regardless of what the dues paying members have voted on or voiced their opinions about. We love Nicole Kidman and support her preferences!!

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  14. Samuel Morales: Laura Glading has no right to take on a global cause she knows nothing about, when she herself has committed many injustices in her own back yard. I cannot believe anyone would advise her to do this and this could create a backlash against us, for attacking Muslim beliefs . Laura Glading knows nothing about their culture and religious belief and should stay out of it. It is so embarrassing that she would even do this and its way out of line.

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  15. The mere idea of a public “Career-Shaming” letter targeting another woman and working mother’s career choice is NOT and never will be appropriate. This rogue letter was self serving and self published by one woman who hasn’t put on a flight attendant uniform in years! From this FLIGHT ATTENDANT, my deepest apologies to Ms. Kidman.

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  16. Laura Glading does not speak for me. I find her comments inappropriate and unprofessional. Sincerest apologies to you.

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  17. Ms Glading does not speak for me . She has
    done enough damage to all of us. She should be forced to leave. The hypocrite should be investigated by the government for her fraudulent actions. Ms Kidman, please accept our sincere apology.

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  18. Ms. Kidman…I”m a super fan of your and a AA Flight attendant, Ms. Glading does not speak for me. I so sorry that Ms. Glading wrote that letter. The attack on you is unacceptable and uncall for…I deeply apology to you and the my fellow crewmember at Emirates….

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  19. Nicole Kidman,
    Laura Glading has never spoken for the 25,000 AA flight attendants she represents and certainly does not speak for us now. Work rules of her members have not been important to her which is why I find it ironic that she cares about other airline employees. It is an embarrassment to us that she chose to fight a battle in our name. Shame on her and my apologies to you.

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  20. This chastising of Nicole Kidman( by a president of a union that is run like the North Korean government) seems more surrealistic than a Fellini movie? Doesn’t she realize that her backroom deals, her total disregard for her membership and now this ridiculous campaign against Nicole Kidman just make it more obvious that power has made her delusional?

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  21. ms Glading does NOT speak for me. Look no further than what she has shoved down our throats and what she herself is to gain from it. Shame on her for trying to shift attention to you.

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  22. Keep moving Forward Nicole and never, ever look back at those that dont’ hold a clue. I’m sure this isn’t your first time at the rodeo…and certainly won’t be the last. Move on and pay no attention to those who love to take and seek praise for bringing other’s that have a positive influence to the average workers down to their NEGATIVE level for the working man and woman. I as an employee of THE NEW AMERICAN AIRLINES will not tolerate such garbage however one must consider the source for look what she has done within her own labor group at THE LARGEST GLOBAL AIRLINE IN THE WORLD!!!. Sad and pathetic and no worries within 25 + thousand strong…..for her day’s are numbered and yes a bucket of water will be thrown on the wicked witch when all is said and done within the next voting process and she herself will be melted away…….. :). xoxo…Steven Tarczali…Flight Attendant Charlotte Based. AKA…Flyguy.

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  23. I sincerely apologize for the our Union President’s failure. She in no way represents my voice or those of many other American flight attendants. The agenda she has is self serving to say the least.

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  24. Hello Nicole,
    Laura Gladding has once again gone about showing she is not my elected representative. She has never, in her 2 terms as our APFA union pres ever spoken up for me and certainly never spoken FOR me. What she did to you is nothing short of shameful. Please understand that the actual Flt attendants working on the airplanes respect you and your family, immensely. Please accept my apology for her actions..

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  25. it looks like even if you all have a union and think that u have a ‘voice’….your ‘voice’wasn’t taken in consideration at all!! Where’s all freedom of speech and union rights now?!? I’m sorry but as female crew in gulf area we do have a voice! And the fact that ur Union rep went on publicly insulting a public person as Nicole Kidman it’s really bellow the belt!! What she does as a public person is nothing to do with her!! So here u go it looks like you guys don’t have a voice!! When a No vote went on as a YES vote and you guys were forced to accept a contract U don’t agree! Sorry

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  26. My heartfelt apology for this mess!Laura Gading does not speak for the majority of flight attendants she is supposed to represent. She is a bit of a megalomaniac and writes and believes her own press. She doesn’t speak for me….

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  27. Laura does not speak for me. Our union is making drastic changes in leadership and she knows she is one of them.

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  28. Mrs. Urban/Nicole Kidman/UNIFEM Ambassador.. So embarrassed & sorry for our union presidents remarks. Sincerely, an American Airlines flight attendant.

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  29. I am sorry that Ms. Kidman has had to deal with this situation. Please know that as a flight attendants, I have been misrepresented. Please accept my apologies.

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  30. I fully support the AA flight attendants 100% but doesn’t mean we have to hate Ms Laura Glading. That is her mistake and her wrong doings to better herself in the workforce which is very wrong. As for me, of course I will be angry with Ms Glading for what she has done to Nic but we are human and we must forgive her failures and weaknesses and we all have to move on. We will leave that to the appropriate authorities to handle what she has done. As a catholic myself, I know it is difficult but we must forgive and move forward. We all learn from our mistakes and no one is perfect. So yes I am with the AA flight attendants side and even though I am not a crew member, I would like to apologize on her behalf Nicole.

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  31. Ms. Kidman, my apologies for the circus show Laura Glading created to be known beyond AA doors. I was shocked when I read Glading’s letter expressing concerns for other airlines female flight attendants’ s voice needed to be heard; when I heard hera say to a female flight attendant here in the U.S. ‘I’m not here to fight for flight attendants who can’t fly’ the Female flight attendant was talking about the job flexibility and certain family situations she had on her own and now with the new contract Glading had accepted to give away the job’s flexibility and impose something we flight attendants didn’t want. I’m glad that female attendant reminded her that she should fight for every flight attendant, that’s why we pay her salary. But of course she doesn’t care about what the membership thinks. Which brings me to be concerned about the letter she wrote to you. Hipocresy and double standards are real and alive. You don’t give a sweat Ms. Kidman and if you decide to take action…Please turn everything around and ask her about all the things American Flight Attendants are against and how she hasn’t fought for us. I’m sure that will be enough to stop her from trying to make a name out of your name. I guess she also wants her 5 minutes fame.

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  32. Please accept my apology for Laura Gladings comments. I do not agree with her statements and she does not represent my beliefs, nor should she speak on my behalf without my permission. My sincere apology.

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  33. Thanks…… This is why Delta is able to keep a union off the premises. Rhetoric like this identifying the corrupt practices of Glading supports the belief that unions are corrupt. Delta drastically needs union representation for numerous reasons. Thanks, Glading , for wiping out years of hard work by our IAM workers. You should RESIGN. You are a DISGRACE.

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  34. Laura Glading DOES NOT speak for me! I am completely embarrassed that she sent this, especially WITHOUT consulting the membership. We CERTAINLY would NOT have allowed it.

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  35. Laura Glading does not speak for me. I’m embarrassed to say that she speaks for all American Airline flight attendants. She is misinformed and very condensending. She has not spoken for me in years and has her own interest at hand. She has an agenda and American Airlines flight attendants are no part of that agenda. I support you Ms. Kidman

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  36. Laura Glading does not speak for me and I’m truly embarrassed by Laura’s attack on Ms Kidman. Laura is out of control and must be removed from her position now before she does more harm to the flight attendants and the profession she is supposed to represent.

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  37. If Laura Glading put as much effort into securing an industry leading contract as she does acting like an extension of American Airlines management, we would be sitting pretty. Instead, she chooses to act on things she feels stand to benefit her in her post-APFA and American career. Make no mistake, she does not speak for the majority of flight attendants here at AA, so please accept my sincere apologies for her unwarranted attack on you and your partnership with Eithidad Airlines.

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  38. Unfortunately, my union president does not speak for me. She is only focusing on furthering her personal agenda. She has forced our contract that we rejected down our throats, but is now so concerned about the well being of Etihad Airways flight attendants is a joke. It’s all politics with Laura Glading and you were used as a pawn for more media exposure. Please know the majority of us were outraged that Ms Glading took it upon herself to speak for all of us on this matter. Please accept our apologies.

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  39. Mrs. Glading has her own agenda that represents no one but her. Mrs. Kidman if you do decide to respond Laura Glading, please include that she would be better off trying to obtain that industry leading contract she promised to deliver, only to knock it down to above average once it was delivered to the flight attendants & that as a legacy carrier our pay & work rules should be going up not down. Thsnk you.

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  40. Laura Glading definitely does not speak for me. Apologies for anything she has said that does not represent the opinions or beliefs of most AA flight attendants.

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  41. I was somewhat surprised by Laura’s comment on how they make their flight attendants stay in compounds. The flight attendants are aware of this from date of hire and it is done to protect them and in line with the countries laws. It is their choice and are fully aware of all guidelines and laws. I am sure you have enough to deal with being a spokesperson for any product. It is ashame that you were berated from a group that does not openly support our union president.

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    1. In a compound? ???
      I invite you to Google “Etihad plaza” or Etihad towers ” and see the “ugly” pictures.
      Their accommodation is rent free!
      I would love to live in a “compound” like that!
      I am an American pilot flying for the last 6 years in Abu Dhabi and I am loving it!

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  42. Our sincere apologies Nicole. Laura Glading NEVER asked for our permission to write that letter. We are truly embarrassed!

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  43. Ms Kidman,in regards to The APFA PUPPET OFFICER we refer to as our PRESIDENT , I want to extend the sincerest apology for her punitive statement that has disparaged your character. Laura Gladding is only seeking media attention to further herself by maligning you. I do not support this action in any fashion . I hope this slander of your good name has not harmed you in any fashion. I would also understand if you sought out legal representation against APFA to reinstate and correct this damaging attack.
    Sincerely Patricia Bruns

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  44. Laura Glading does not speak for myself and I am highly insulted she took it upon herself to publically chastise Ms Kidman. She was out of line in doing so and should apologize to Ms Kidman and the rest of the Flt Att at American Airlines.

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  45. I am personally embarrassed that our union president would spend more time trying to desecrate your character than fight for the union members that pays for her elaborate dinners at secret back-alley deals. Maybe she should focus on improving the work conditions here in the US for her paying members than falsly talk down our competitors!

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  46. Laura Glading does not speak for me. I am an American Airlines JFK based flight attends and I do not support her or her self serving statements to grab media attention

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  47. 25,000 Flight Attendants at American Airlines had absolutely nothing to do with that ugly smear against the actress, Nicole Kidman. It was Laura Glading herself. One woman attempting to further her career by impugning the character of another woman’s lack of support for woman in the work place. Could it possible get any more pathetic than that?

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  48. as an American Airlines flight attendant I am embarrassed by a woman I did not vote for, nor respect. She most certainly does not speak for me!

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  49. Laura Glading does not speak for me. I do not agree with the letter she wrote or her views. She is a misguided self absorbed woman who has led her membership down a path of a force fed concessionary contract despite the airline reaping in huge profits. She should learn to keep her mouth shut and stop misrepresenting her membership both locally and now nationally. I for one have personally flown on Etihad and spoken with their flight attendants about their work conditions, rules, etc and not one was completely dissatisfied. Like every flight attendant around the world they had complaints but nothing that we don’t all have. They were by all appearances a much happier work group then that of any U.S. airline.

    I sincerely hope that not only Ms. Kidman but the world can accept our deepest apologies for the inappropriate words written and spoken by our union president Laura Glading.

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  50. Laura Glading should worry about the treatment of American Airlines’ flight attendants instead of harassing you, Nicole. Please disregard our completely delusional Union President’s letter to you. You have my utmost respect.

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  51. Laura Glading does not care about the flight attendants she is supposed to represent. Why does she care about Emrites’ flight attendants?

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  52. People in glass houses shouldn’t throw stones! The conditions at AA are ‘abhorant’ thanks to your back door deals with Mr. Parker.

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  53. Nicole Kidman didn’t collude with US Airways management in an effort give away the retiree health benefits that flight attendants already paid for. That was all Laura Glading. Why is Laura Glading attacking Nicole Kidman?

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